The return to work programme Insourcing® consists of different steps, ranging from treatment to career coaching, return to work and relapse prevention.

Throughout the phases, we work with material specially designed to this purpose. After the introduction during the first telephone contact, a welcome package will be sent. Depending on the modalities of cooperation with our partners, a welcome package can also be sent to the line manager. Throughout the trajectory, a few validated questionnaires are used to support Psychodiagnostics as well as facilitate return to work. Effectiveness (progress, impact and satisfaction) is monitored continuously throughout the process.

We provide a sustainable approach aimed at the individual, his environment and the work context. We always work on physical recovery, lasting activation of resilience and improved information processing, for the 3 domains: individual – environment – work context. We operate according to the neurobiological line of thought, based on the positive, development-oriented, psychology. The majority of our interventions is coming from the spectrum of non-verbal interventions. At the end of the trajectory, the employee has not only gained insight but can (actively) influence his own work capacity.

The process is aimed at the employee but also actively engages the environment (family, friends – social life) AND the work context. Throughout the trajectory, the employee as well as the line manager will be invited to work together in order to facilitate return to work. Research indicates that line managers often feel uneasy during the long-term absence of the employee. They don’t know very well what to say. By promoting an active engagement from the start, we facilitate involvement without losing sight of the care for the employee.

The employee is at the centre. We adapt to the speed of recovery of the employee. Throughout the trajectory, we stimulate the employee to make the transition from the role of patient to the role of coachee, to finally become our partner in the return to work.

The patient starts on the trajectory. In this phase, we teach him how to lead his body to recovery. The patient is in a crisis mode. Research shows us that in this phase, the capacity to recover on his own cannot be activated any more. After recovery has been stabilised, the patient becomes our coachee. Our care providers turn into coaches. The coachee is able to contribute. There is insight. Some skills are not (sufficiently) developed. In the final phase of the trajectory, we treat the employee as our partner in the return to work process. Our care providers facilitate recovery further, prevent relapse and work on a new and sustainable beginning. The follow-up on effectiveness supports us in determining the role the care provider needs to take.